Addresses, Ports and Protocols
If a user is attempting connection to a session running one of the
Verizon Access New Jersey VidyoConferencing™ servers, it will be made to
one of the following servers IP Addresses:
151.204.177.67
151.204.177.68
151.204.177.69
Vidyo connects using the following ports:
Inbound TCP Port 80 for Web Access
Inbound TCP Port 443 Client Connection to server
Inbound TCP Port 50000 Client Connection to server
UDP 50,000-65,535 Media feeds to/from participants (6 ports per participant)
The ANJ VidyoPortal opens all required UDP ports dynamically
based on STUN communication between Client and Server so there is no need to open
specific UDP ports on the firewall as long as ports in this range can be
dynamically opened.
Vidyo uses a video proxy that helps connections behind restrictive firewalls. If you are behind a very restrictive firewall you will probably still be able to connect as long as port 80 and 443 are available for connections. This is automatic and Vidyo will switch to video proxy if media ports are not available at your location. In these cases "port transversal" will occur and the connection should proceed.
NOTE: Some Firewalls have a UDP default timeout. On the Cisco PIX
Firewall, for example, if the UDP timeout is not changed then the call will drop in exactly 2 minutes and the Vidyo
client(s) would have to reconnect. You may need to change the UDP Timeout from Default (i.e. 0:02:00 2
minutes) to something larger (i.e.
3:00:00 – 3 hrs)
The end users must have these Firewall and web content filters
permissions. Please contact your Network administrator for assistance
Proxy
If your network requires the traversal of a web-proxy, set the Use
Web Proxy option. To traverse web-proxies, the VidyoProxy must be used.
You can also check the box for web-proxy auto detect. This helps auto
connect to the server, which is useful if you often move around and work
from both home and office or campus.
To use the web proxy settings used by the Internet Explorer browser
on your machine, select the radio button beside User Settings from
Internet Explorer.
If your web proxy requires a user name and a password, you will need
to manually enter those under the Username and Password fields.
To manually set the web proxy settings, select the radio box beside
Manual and enter your IP address, Port, Username, and Password settings
there.
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